We're on the lookout for a dedicated team member to ensure operations are running smoothly at West Hollywood. Eager to grow and take on more responsibility with the tribe? Read on to learn more.

What You'll Do...

Help manage studio operations while on shift and provide excellent customer service
Manage front desk and delegate tasks to team when Studio Manager is out
Respond to any/all daily emails from Y7 staff, managers, and corporate team within 24 hours
Provide feedback to Studio Manager on studio happenings with staff and clients
Make sure laundry deliveries and pickups are happening on schedule at all times
Manage cleaning staff when Studio Manager is out
Manage all facilities and/or maintenance issues when Studio Manager is out
Be aware of, and keep Y7 management informed of, any and all operational issues/problems
Maintain studio standards of cleanliness and organization at all times
Responsible for helping to secure coverage for classes in emergency situations and communicating with upper management as needed
Evaluate and respond to any client issues with highest level of customer service, looping the Studio Manager in on all issues
Be aware of any/all promotions happening within the company, including but not limited to artist featured for Hip Hop W/S, themed classes, special discounts, membership packages; ensure front desk team is well informed
Be present in the studios at all times while on shift
Responsible to work Sundays and/ or Saturdays while Studio Manager is out
Responsible for taking part in weekly West Coast Team check ins on Tuesdays
Responsible for taking inventory of both supplies and retail for the Weho location
Responsible for having retail count done on the 30th or 31st of each month
Represent the Y7 brand by wearing Y7 studio branded t shirts/tanks etc.
Ensure that the studio is stocked with retail merchandise and that the retail area is kept looking neat. Communicate any issues to the Director of Retail and Studio Manager

You...

Have proved to be a dependable and responsible Front Desk Associate
Are a go-getter with a can-do attitude and plenty of positivity to spare
Love interacting with clients/guests and providing an above and beyond experience
Have a no task is too small attitude
Are hyper organized and detail-oriented

Y7 Studio